Social media companies have long struggled with what to do about extremist content on their platforms. While most companies include provisions about “extremist” content in their community standards, such content is often vaguely defined. Governments increasingly rely on platforms to regulate speech for them, relying on the very same rulesets.
These vague policies, coupled with the practice of for-profit commercial content moderation, has led to mistakes at scale that are decimating human rights content on these platforms and threatening our civil liberties. Furthermore, the very idea that censorship can solve the deeply rooted problems of extremism in modern society is a mistake.