Session
Schedule MozFest 2021
Shifting Power In Tech

Ensuring Users Have A Voice: Providing Feedback to Open Source Tools

None
Any tool, no matter how secure, leaves users vulnerable if it is difficult to use. Many of the most popular and critical open source security tools are maintained by small tool teams with limited knowledge of the needs of at-risk users. Internews believes that any user, including those who are often marginalized or forgotten, should be able to communicate feedback easily and safely to developers. We worked with partners from around the globe to develop the UX Feedback Collection Guidebook, a guide for collecting and sharing user feedback. This session will introduce human-centered design and equip attendees with the basic skills needed to gather feedback, prioritize recommendations, and communicate with developers. This session is open to anyone, regardless of skill-level or technical capacity and is aimed at allowing all users to have a voice in the design and development of the tools they use.

Additional information

Type Workshop
Language English

More sessions

3/8/21
Shifting Power In Tech
Theresia Reinhold
Art and Media
None
3/8/21
Shifting Power In Tech
Julia Janssen
Art and Media
None
3/8/21
Shifting Power In Tech
Art and Media
None
3/8/21
Shifting Power In Tech
Julia Janssen
Zoom Room 7B
None
3/8/21
Shifting Power In Tech
Julia Janssen
Zoom Room 7B
None
3/8/21
Shifting Power In Tech
Julia Janssen
Zoom Room 7B
None
3/9/21
Shifting Power In Tech
Julia Janssen
Zoom Room 8B
None