Working With (and Around) Research Infrastructure for Excellent Citizen Science – Understanding User Stories and Needs

We constantly build, use, maintain, adapt, physical and digital tools and infrastructures — both inside and outside formal institutions and far beyond classical environmental citizen science. This session invites participants with community project(s) to share concrete user stories about how they actually work: what they try to do, what doesn't work, what they avoid using, what they need, and why. Rather than presenting solutions or pitching an infrastructure, the session focuses on: lived practices and workflows Shared experiences, bottlenecks while maintaining infrastructure Shared experiences of research activities within the community and success stories trust issues and refusal with infrastructure services boundaries around data, governance, and centralisation and project examples Participants will fill in short user stories based on real situations. These stories will be anonymised and used to identify patterns that can inform the early design of a future research infrastructure (RIECS), before assumptions harden into technical or governance choices.